You get more with a 1st Financial library membership:
Convenient one-stop access to multiple training formats with a single point of contact. Let your 1st Financial TSM take the hassle out of working with multiple points of contact.
Money-saving multi-year memberships. Keep training costs to a minimum.
Training when you need it. A library membership provides the training resources you need to keep your frontline staff current & in compliance.
Visually engaging, high-production-value training. Our programs are designed to engage your employees—to show them what to say & how to say it as well as to ensure retention.
Unparalleled service provided by our dedicated, trained professional staff. Our TSMs are ready to assist you with all phases of training from planning to implementation.
Multiple formats—DVD & VHS—to meet your needs branch by branch. If you're planning to switch to DVD training, but aren't ready quite yet, a membership allows you to use our programs in your medium of choice, without having to invest more money in technology that will soon be out of date.
Prompt, efficient & professional service. More than 90% of our members rate our service as "exceptional."
No Worries Training: Unsurpassed Value, Unparalleled Assistance & Service
Rely on 1st Financial Training to provide you with timely, cost-effective training solutions. A 1st Financial library membership gives you valuable access to the industry's best training resources.
Plus, you have your own "personal trainer"—one of our knowledgeable Training Support Managers (TSMs). Our unparalleled team of professionals will assist you in every facet of your training—or not. It's up to you.
Exceptional service together with high production value, broadcast-quality video/DVD training—digital graphics, music, professional actors & more—are designed to engage your employees so they retain more information. And you get more with a 1st Financial library membership.
Membership Options
Choose from a variety of membership plans. Borrow as many programs as you need when you need them. Whether you need to borrow 1 program at a time, or 1000 programs, we have a plan to meet your needs. Call us for details.
Benefits of Membership
FREE tests, quizzes & support material with nearly every 1st Financial program to help you document your training & report the results.
FREE Curriculum Guides to make your training easier & more organized.
FREE guidance in planning & presenting sessions.
FREE individualized member services.
FREE access to our unique video series for Training Managers. Use as many programs as you like for as long as you like; we're here to help you be the best training professional you can be.
FREE use of Members Only video programs —programs made available to you from other training resources by special arrangement for YOU.
FREE access to the EXCLUSIVE Members Only section of our website—complete with games, ideas, energizers, training tips & much more to make training fun & easy—for both you & your employees.
20% discount off the retail price of our video/DVD programs when you buy them for your own library.
What We Do
Since 1986, 1st Financial has partnered with the nation's financial institutions to provide industry-specific training programs designed to improve employee performance. We offer you 150 video/DVD programs to help your employees excel in these areas: