Featured Program
I Didn't Sign On to Sell!
Role plays, role plays & MORE role plays show your employees how to overcome fear; what to say & how to say it; how to prepare to sell; learn the difference between features & benefits and much more!
With more competitors entering the marketplace every day, it's essential your employees know how to keep current customers plus know how to up-sell & cross-sell.
Management needs to know how to plan for selling & how to support a sales environment. That's why you receive 4 programs in this outstanding series: 3 programs for employees & a 4th program—a blueprint for management.
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Products: Sales Training
| Title | Catalog # |
|---|---|
| Banks Should Market "The Neiman-Marcus Way" | ST-109 |
| Basic Banking Etiquette | PR-109 |
| Basic Types of Brokerage Investments | ST-121 |
| Cross Sell Caper: Case of the Missing Opportunities | ST-119 |
| Cross Servicing: Making Good Things Happen For Your Customers | ST-124 |
| Determining Customers' Needs (Personal Banking Essentials Series) | PB-104 |
| I Didn't Sign On to Sell! (4-Part Series) | ST-125-128 |
| Key Communication Skills for the New Accounts Person | CS-109 |
| Listening for Success | ST-114 |
| Marketing with a Smile | ST-111 |
| More Basic Banking Etiquette | PR-110 |
| Selling in Banks: A Blueprint for Management (I Didn't Sign On to Sell Series) | ST-128 |
| Successful Customer Service & Sales (Personal Banking Essentials Series) | PB-105 |
| You and Your Customers (MTT4 Unit 2) | MTT4-102 |
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